FAQS

Got a question about Heirloom? We’re here to help!

What is Heirloom Greek yogurt made of?

Heirloom Greek yogurt starts with fresh milk and 9 live cultures, then gets its unique personality from real, wholesome ingredients—each flavor tells its own delicious story! See our “PRODUCT DESCRIPTIONS” for each variant details.

You get the most deliciously fresh experience! Our Traditional Plain lasts a generous 2 weeks, Traditional Honey stays perfect for 1 week, and our other luscious flavors are best enjoyed within 4-5 days for peak creamy goodness.

Not quite lactose-free, but our yogurt is famously easy to digest and a happy choice for many who are lactose sensitive!

While dairy product is not vegan, our yogurt is fully vegetarian and crafted with real, wholesome dairy for that authentic, creamy Greek yogurt goodness.

Yes, we are proudly halal! See our “CERTIFICATIONS” for details!

Absolutely! Our dairy is pasteurized, making it safe for pregnant moms and kids. For babies, we recommend starting from 8 months, but as always, we trust a mom’s loving judgment best!

A true protein powerhouse! Each 250g tub packs over 20g of protein and 325 calories (lab-tested). Dive into the delicious details in our “CERTIFICATIONS” section!

Absolutely! With over 20g of protein per tub, it’s a satisfying, creamy choice that supports healthy eating and helps keep you full, perfect for mindful dieting and wellness goals.

Nope, none at all! That’s why our yogurt stays fresh in its own wholesome, natural way. No preservatives means a shorter, purer shelf life, compared to other regular yogurts with added preservatives in markets. Just be sure to store it as directed for the freshest, creamiest experience!

Pure and simple! No additives, no thickeners, no emulsifiers, no gelatin, no flavor fakers. Unlike many regular or Greek-style yogurts, we keep it 100% real. Just pure ingredients, pure taste.

Nope, not a drop! All our vibrant swirls and dreamy colors come straight from fresh fruits, real taro, and other natural ingredients. Promise you never from artificial colorants! Pure beauty, pure goodness.

No added sugar here! We keep our yogurt naturally delicious. Some special flavors are sweetened only with a touch of honey. Dive into our “PRODUCT DESCRIPTIONS” for each variant’s sweet details, you will be smittened!

We proudly craft all our jams and sauces in-house because shelf-bought shortcuts often contain additives that don’t align with our pure-ingredient promise. Making them ourselves means you know exactly what you’re enjoying. No hidden ingredients, just honest pleasure.

Our yogurt is brimming with 9 live and active cultures, our special blend designed to nourish your well-being from within, one spoonful a time!

Digestive Cheerleaders: Lactobacillus acidophilus, L. casei, L. paracasei, L. plantarum, and L. rhamnosus help maintain a happy gut.
Balance & Immune Allies: Bifidobacterium longum, B. lactis, and B. brevis promote harmony in your digestive system.
The Creamy Mastermind: Streptococcus thermophilus works to give our yogurt its signature rich, thick texture.

We’re proudly certified and thoroughly tested! Heirloom Greek Yogurt holds Halal and BPOM certifications, and every batch is backed by laboratory reports confirming its nutritional value, safety from microbial contamination, and compliance with heavy metal standards. Dive into “CERTIFICATIONS” section for all the details, because trust should always be transparent.

The difference is in how we’re made. Heirloom Greek Yogurt is crafted the traditional way, with pure ingredients and no additives, thickeners, or preservatives. Many “Greek-style” yogurts rely on additives like gelatin, thickeners, emulsifiers to mimic a creamy texture and preservatives to extend their shelf lives. Ours is just real yogurt, made right and honest.

Compared to regular yogurt, Heirloom Greek Yogurt is packed with high protein and active living cultures that support your digestion. Many regular yogurts have less protein and added preservatives, which can reduce their live culture power. With us, you get purity, protein, probiotics, nd health upgrade in every spoonful.

No worries, that’s just natural goodness! The liquid you see is pure whey, which naturally separates from yogurt. It’s actually a sign of real Greek yogurt and a reminder of our traditional, no-additive process. Just give it a gentle stir for a creamy, delicious texture!

Our Heirloom Greek Yogurt has a balanced, refreshing tang! With a pH of around 4.3-4.6, it’s similar to the gentle tartness of a fresh tomato or ripe berries. Think bright and zesty, not sharp, making each spoonful a delightfully smooth experience, not a face-puckering sour blow!

Absolutely! Our savory dips, Turkish Egg and Tzatziki, are kitchen superstars. For best results, we suggest adding them at the end. Keeping them cool at gentle temperatures help keep its live cultures happy and ready to support your gut!

Crowd favorites include Mixed Berries, Strawberry Lychee Sakura, Matcha Soybean Curd, Apple Pie, Mint Brownie, Strawberry Milk Ear Grey. But be warned: our legendary crumbs have a fiercely loyal fan club all their own!

Keep it cool and creamy! Always store your Heirloom Greek Yogurt in the fridge at 4°C or below. Please don’t freeze it! Freezing can change its perfect texture and reduce the power of its gut-friendly live cultures.

Finding your favorite Heirloom flavor is easy peasy! You can grab our jars from select supermarket shelves, visit our booths for fresh parfaits, or shop online anytime via Tokopedia, Shopee, Astro, WhatsApp, or our website. Check “STORE LOCATIONS” to see exactly what’s available near you!

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